I ordered shoes from here and they weren't what I wanted. I had only tried them on ONCE on my CLEAN tile floor, so I figured it would be good to return. Their policy is if the shoes are deemed "unworn", by their "inspection", you get a refund. This is a LIE! Their inspection is a SHAM. They'll tell you the shoes were deemed worn and with wear and tear even if you barely touched them. Flushing your money down the drain is probably better then buying from here; atleast you won't have to pay shipping.