I placed an order on a Saturday and paid the $20 for expedited shipping that said it would be 3-5 business days. I needed the shirt by the next Saturday so that was 5 business days so I decided to pay the extra shipping cost. The shirt shipped on Wednesday and apparently they shipped it ground because I won't get it until Monday, so 6 business days. I wrote to customer service and they told me "we try our best". They basically made money off of me paying the extra $20 shipping and handling because they didn't ship it expedited. The shirt is useless to me because the event I needed it for was Saturday. Horrible company and terrible customer service.