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Mary Y.

Contributor Level

Total Points
82

1 Review by Mary

  • Getaroom

4/25/17

I booked a hotel at the Halifax Airport Hotel. Told them I needed the parking package while I was away. She told me the parking was charged for minimum one week at a rate of 40.00 The total with parking came to 166.00 at a non refundable rate
However when I went to confirm my reservation there was no parking included and the hotel told me the parking cost was 40 $ I said yes I know that but I paid the 40$ when I booked. It was a third party booking so the hotel couldn t help me.
When I called the company back she told me the $40 was for tax recouperation charges?
Even though on the site it says no fees
Plus the hotel is a Canadian hotel and the charges are in U S dollars
Call your hotel directly it is cheaper even though I signed on for the supposedly cheaper non refundable rate
They lied through there teeth and when I phoned back they were rude and didn t give a dam about the customer!
Never use this company

Mary Has Earned 2 Votes

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