We’re in this together! Stay safe with our COVID-19 guide

View
×

Mary W.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Home & Garden

Member since December 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    11

Review Distribution

1 Review by Mary

12/21/20

I went to the counter at the Onehunga Store to pay for a hanging chair as a Christmas present for my husband. I regret not just walking out. The young woman on the counter was pleasant, but the man standing behind her became abusive and insulting when we queried the $80 delivery fee from Mt Wellington to Bucklands Beach. To our amazement the young woman staff member brought up a picture of our house on her computer screen, and said there would also be a surcharge as we have steps to the front door. I would never enter this showroom again. We only used it because it was en route to another call we wished to make. Should I have had more time I would have cancelled. I have now checked with other furniture retailers and their charges are much less. The male staff member should not work anywhere that entails meeting with the public.
We stayed polite, but with an effort, as we did not wish to reduce ourselves to his level of abusiveness.

Tip for consumers:
Be honest and let others know how dreadful this company is. We are shocked and I ended up in tears.

Products used:
Chair still packed

Shipping

Mary Has Earned 1 Vote

Mary W.'s review of ifurniture earned a Very Helpful vote

Mary hasn’t received any thanks yous.

Mary doesn’t have any fans yet.

Mary isn’t following anybody yet.

Similar Reviewers on Sitejabber

johns8118
2/17/21

They should get 0 stars. I bought a rolling cart, the wheels are uneven, two of the pieces don't...

thapelom2
2/16/21

First attempt at the store with my partner, we were looking for full house furniture and there...