I do not usually write reviews but I must. This is the 3rd time that bitesquad has forgotten items on my order. Each time foolishly I have given the driver a generous tip without checking the order. I do this because I want to make sure the get a good tip. I will no longer be tipping since the driver is not checking the order and taking proper care of their customer. Each time I have complained they say they will give me a $5 credit (which is laughable) and it won't happen again. I have never received a credit. Further more the chat person is always the same name and could care less about customer service. I am currently disabled so recieving a nice meal is a treat for me and I spend hundreds of dollars each month for this type of service. They could care less about loyalty, or good faith. I am so dissapointed because I do not have many options. And even worse is their cavalier attitude. EXTREMLY DISSAPOINTED!!!!