Mary T.

I booked two hotel rooms with 4 adults per room at a non refundable rate. The site allowed me to pick the number of rooms and the number of people per room. When I received my final confirmation it said only 2 people per room were guaranteed. I entered an online chat with Priceline to clarify that my reservation would be for four people per room. Kelly, the agent on Priceline online chat, said no They don't accommodate or guarantee anything above two people per room. I would have to call the hotel to check availability. When I asked Kelly "if the hotel is unable to accommodate would I receive a refund", she told me no. They have a no refund policy.
I would just have two rooms that would hold half of what I needed for $730. And it was pretty much my problem. The hotel confirmed my that reservation would accommodate 4 people/room. PricelineI could not care less. They have your money. I'll never use them again just for the confusion and aggravation they caused. TOO RISKY!