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Marysue W.

Contributor Level

Total Points
163

2 Reviews by Marysue

  • Houzz

2/4/22
Verified site experience
  • LightInTheBox

6/9/17

Over time, my refund has been sent. This review is an update to my earlier one. I received an apology and some kind of credit points from this site. In order to use the credit I have to order double the amount of it. This took so long to resolve and I was misled so many times, that I will not use the credit points. I will not order from this site again, although I do appreciate that they finally responded with my refund. Please use caution and pay attention to what you read about some sites. I know I will in the future.

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LightInTheBox F. – LightInTheBox Rep

Dear Customer,

We sincerely apologize for the inconvenience. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=15588801

Sincerely,
LightInTheBox Customer Service

Marysue Has Earned 3 Votes

Marysue W.'s review of LightInTheBox earned 3 Very Helpful votes

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3/27/24

Usually -- turnaround from Houzz is WAYYYYY too long. We'll see -- this states 1 week...

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3/27/24

So far so good, let's hope the item ordered is good quality and undamaged in shipping.