mary s.

I reserved a flight on July 10th. I recently received my confirmation details for reservation that I will be using on Aug. 25th. After spending a lot of time on hold, I finally thought I got a person to correct the misspelled name on reservation. I get another email with the same error. I call again this time I spoke to a person that I understood every 5th word, Heavy accent. I once again explain, he sends me an email while we are on the phone. This time my husbands name was deleted from the reservation. I had to resolve the situation with JetBlue. Hopefully when I get to the airport it will all go ok. I will NEVER use this company and beware of a couple dollars cheaper.