Vestiaire collective us one of those scammers that was supposed to issue me a refund but instead they charged me again. In other words they took the amount twice from me. And without my consent. Also they have horrible chat and take long to answer and no phone number. Please avoid using it as they memorize your credit cards to later on charge you without consent. So much for a refund! They end up charging me again!
Hi Mary!
We're so sorry to hear about your experience and the delay in response. If your request has not been already handled by our team, please let us know your item or order number so we can check on the status of this issue & do our best to resolve it.
The Vestiaire Collective team