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Mary S.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Shopping, Society, Pets & Animals

Member since October 2020

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1 Review by Mary

When the housesitters I spent hours with and showed my home before giving them keys changed their minds after I left on my trip, not only did I have to find someone I could trust to get the keys from them and watch the house, but Trusted Housesitters staff approached it as though the house sit never happened, was "amicably" resolved and I was not given the option to review the housesitters and respond to their reneging on their agreement. Nor did my email to staff asking for the refund of my membership fees based on the house sit that they said did not occur meet with any response. Their promise was as meaningless as the housesitters who accepted the job and then changed their mind saying that my home was not "comfortable." I won't trust the service again.

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