Thomas has been a very pleasant person to work with but the changes we discuss STILL have not been correctly input. Totally could be me, but somehow the agreements we reach in conversations and the word docs I've submitted get changed. I AM VERY FRUSTRATED!
Hi Mary - Thank you for taking the time to share feedback and I'm sorry that we haven't met your expectations with this matter. I just passed along your feedback to our Customer Service team who will be looking into the issue. If you need any additional help, please reach out to me at 646-768-3690. Thanks, GB.