Mary R.

I feel scammed! They lie about the warranties and always say that it's out of warranty or some system issue. Their customer service? It is the worst! They are so rude, unwelcoming, clueless, and slow. You go into the store and you feel like you did something wrong. They give you this uncomfortable feeling when you go and ask for their service. It's insane! I never had these problems with any other supplier. I don't know what the managers do at all.

Don't do weddings here, don't fall for this trap! My very close friend was a bride in a wedding that took place here, in Bella Collina, about a year ago and so. They picked up this place because it really looked nice and in a way is reminding you of Italy, of Europe, somehow. And they were right about that. But, the wedding happened to be in a small restaurant, making the guests uncomfortable, lacked space and the worst part, there was a swarm of mosquitoes! The service was nice, but the food really lacked taste... I couldn't tell my friend, that the guests were really not having a good time here. I would have been really upset if she found out that their guests feel that way. She is caring much about things going smoothly. The other day I checked the Spa, I wanted to get a facial massage and check the other services there. I was surprised of the cold and not attentive attitude of the employee there. I felt like I did something wrong, really. I never told my friend anyway, I don't want to ruin the memory of her best day in her life. But I was right about this place, when I thought that something is not right. I've read news about this place lately and I was not happy about it. From what I've read, it said that they are not supporting the Black Lives Matter movement and they tried to remove a family's sign supporting it. I hope this is not true...?