Mary O.

Last night we received our order from Famous Daves and we were unexpectedly surprised and disappointed. The $24 ribs were missing a large strips of meat off the top. The mashed potatoes that I ordered came as sweet mashed potatoes. The corn bread muffins that we're supposed to come with the meal we're missing and the brownie that we ordered was missing. This was a $70 meal that we ordered to celebrate my new job offer. When I spoke to support on chat I was only offered a $15 credit. I absolutely can not believe the service we have received from Bitesquad. I spoke to Tony, the restraunt manager at Famous Dave's, who was adamant about wanting refund me for all the mishaps with this order. He said that unfortunately because it is through bite squad that bite squad needed to initiate the process. Tony also said that he planned to contact Bitesquad in the morning. Earlier this morning I received the message from the contact center whom I made the issue known with and they offered a $30 credit for Bitesquad. Yeah right. I will not be doing buisness whatsoever with such a slimey company. This needs to be resolved ASAP. I AM EXTREMELY DISAPPOINTED.