Mary M.

We ordered patio furniture. We got a sauna comprised of three huge boxes totaling more than 300 pounds. Discovered that wrong product delivered less than an hour after delivery (on our porch). Five days later, the boxes remain on our front porch (in the rain, no less). We cant get Overstock to pick up the packages and get them off our porch. The oversize department doesnt take phone calls. If they choose not to call you, you are SOL. Will NEVER buy from Overstock again. Id rather pay more to a company that understands customer service (and will deliver the product we ordered). Patio still empty.