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MARY M.

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1 Review by MARY

AbeBooks

  • AbeBooks

“Their service is inconsistent.”
10/4/16

Sometimes I received books on time, sometimes not and sometimes not at all! The times it worked was good but in the latest episode they took money from my debit card, claimed it was shipped from a supplier on August 23 to arrive about September 12. I contacted them a week ago and they didn't even acknowledge my request for more information. I searched for the Customer Service # and found it in the #2 font fine print. The guy I spoke to wasn't apologetic and neither was his e-mail. They told me too bad about your loss but NO REFUND, that's our policy because we aren't going to hold the carrier accountable on your behalf. LOUSY! I will not buy from them again.

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