Mary M.’s Reviews of FreeShipping & more

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6/4/16

I ordered flowers from ProFlowers for Mother's Day and a pop up came offering free shipping. I filled out all the forms, even sent all said documentation IMMEDIATELY. Now 4 weeks later, I log onto the site to find out the status of my rebate, see that it's pending, but it's also time for them to charge my credit card for the monthly charge. Very convenient! Now that I've cancelled the membership (before they charge my card), I get a message saying that I won't receive my rebate. SMH A total waste of time!

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FreeShipping C. – FreeShipping Rep Over a year old

Hi Mary,
I apologize for the delay in response here. I’d love to help you out with this however I can if you have not yet been able to resolve this.
If you could, please email me at jbuttrick@freeshipping.com with your email address and zip code. This way, I’ll be able to look you up in our system, refund any membership charges you received, and help explain how our service works and why you were not able to receive a rebate. Again, I apologize that this has gone unresolved. Please contact me at the above email address for further assistance. Thank you very much.
Sincerely,

The FreeShipping.com Team