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Mary M.

Contributor Level

Total Points
94

1 Review by Mary

  • Graze

1/28/19

Looked over the offerings, and decided I can't eat it... I'm on a keto diet, and all were too high in carbs. I told the helper who was helping me "i can't eat any of this" so i stopped choosing. So i guess she put my order in anyway for a weekly box... 13.95 for at least $3.00 worth of product. First box arrived with no invoice... a real con job! Now a week later another. Didn't anyone teach you folks how important customer satisfaction is? You just don't care... want to rip off as much as you can. Stay away!

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Michelle V. – Graze Rep

Hi Mary, thanks for taking the time to leave your review.

I'm sorry for any confusion regarding your order with us. Our customer service team wouldn't have added an order to your account without your permission, but we are more than happy to cancel recurring orders on request.

It may also help to know that we don't include invoices in our boxes, although all box information, including charges, can be viewed on your graze account at any time.

As it sounds as though you do have an active subscription with us, I would advise reaching out to our team at hi@graze.com. From here, we'll be able to cancel your orders and assist further.

Mary Has Earned 4 Votes

Mary M.'s review of Graze earned 4 Very Helpful votes

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