mary l.

I buy online using their promo codes and have had a lot of items that are back ordered with no aprox. Delivery date even though they're being advertised. Recently I placed an order for an item that frys was accepting back orders on and had to call c/s to place it. I wasn't given an order # or date it would be available and told it would expire in 30 days. Two weeks later the same item was on ad again. I phoned cs and was told there there was no record of the order so I bought from the store. Then much later received the online item with no notice and still no record of an order being placed. I've contacted cs and they said they'd make an exception to their return policy and send me a return label, I'm still waiting and will have to contact cs again.
The stores have lots of goodies but you have to know what you want want where it's located and how it works. If your female the most you can usually expect in cs is a wave towards what your looking for after wondering the store.
Online sucks, no reviews of items, limited descriptions,, if there's a problem with an item you pay postage or have to go the manufactures warranty.
Ads are totally misleading with items not available.