My brother sent me a $250 gift card. I do not have a local store. I needed to return 2 tops for a smaller size. Now remember... a gift card means they already have the cash... I was told I needed to send it back, wait 15 days to process, then WAIT for a new gift card to be issued and snail mailed back to me. Of course the tops are now out of stock. This is piracy. I should have been able to do an exchange at time of return like every other high end online store. NEVER give a gift card from this outfit.