Purchased 2 tickets for the opera. Total bill was $256.19 with the service fees. Received an email 2 months before the date of the opera with a link to download tickets. The actual face value price of the ticket was $49 per ticket for a total of $98 for 2 tickets. So, I paid an additional $158 in service fees. When I asked them the online chat person if the face value of the ticket was noted on the confirmation, he hung up on me and said the reason for the high service fees is to fund their call center. Buyer Beware