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Ordered icarus had a sister status. Never arrived. Told me it did. Tracked and contacted post office after many emails back and forth. Said it was delivered to a different address they would not tell me where. But said it weighed. 5 oz. Weight in specifications much heavier. Customer support asked me again for my address. Haven't heard back at all now.
Funny how face book and other media providers can stop your speach but cannot protect you from scammers
Tip for consumers:
Run the other way
Products used:
Never recieved
Ordered 45 days ahead Of time. Its the 24th of December not a chance in hell of my packages coming for the holiday. Who wants a Christmas dress offer Christmas. It takes 24 hrs to get a response and only communication by email. Products come from China. I hade items come from Italy that I ordered days after this order. Right on time. Wish and zulily are much better quality and have better customer service. Always on time
Mary H.'s review of Rosegal earned 3 Very Helpful votes
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Dear Mary,
Thank you for your review.
We are sorry to hear that you have not received your order.
We at ROSEGALoffer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: https://www.rosegal.com/shipping/
For more information about our shipping and insurance policy, please refer to our terms and conditions here: https://www.rosegal.com/terms/
Would you mind giving us your order number?
We will check it for you and offer a solution.
Awaiting for your reply.
Best regards
ROSEGAL Customer Service