Mary H.

I wrote two months ago that my credit card company agreed to suspend the amount I paid for my dress while they investigated Wish Brides. Unfortunately, I received word from them 2 weeks ago that they decided to side with that company and I would have to pay the amount they requested. Wish Brides made a false statement to them saying they had not received any complaints to them until I finally said the dress was not well made. I refuted that, explaining I complained in 12 email messages over 8 days, as soon as I tried on the dress the day I received it. I do not expect the credit card to change their decision but I had to try! So frustrating!

Worst buying experience of my life! Not only did the dress not fit, the workmanship was awful and worse of all, the company did not believe my complaints and refused to do anything except offer me a 10% refund. What can I do with $16! Do not fall for the pretty pictures. This company should be shut down! No returns, no total refunds- ever!