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I remember 10 years ago holding my phone up in a loud restaurant and impressing my friends with the way Shazam could identify a song. Now I can stand two feet away from the speakers and after a minute of waiting I get the Sorry we couldn't quite get that message... and this is on artists like Lucinda Williams, Richard Thompson, and dozens of other artists. 75 percent of the time the song isn't recognized by Shazam. There's no way I would pay for that service. It's apparent they're just trying to sell their little games, etc. The actually, from a technological standpoint, they suck.
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Hi Mary, I'm sorry to hear you've had trouble with our app and are no longer have faith in us to provide you with the right info. If you'd be interested we'd love to hear your feedback - support@shazam.com