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Hi - I know there have been a lot of complaints and problems with receiving items purchased by Cuisinart webstore, as was I!
Good news: I called their contact phone number (*******604) and spoke with Denise. She apologized, looked up my order number -- explained they had a company wide computer problem that was now fixed -- AND that she would call and make sure my items would be shipped the next day. JUST received the tracking number. I was very pleased. So if you are a customer that has been WAITING for your purchases -- call their 800 number. Denise was honest and competent.
I only gave the website a 3 because of the past, previous problems -- VERY HAPPY with my recent interaction with Denise
Tip for consumers:
Call their 800 number if you items have not arrived. *******604. I got excellent service when I did so.
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