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Mary F.

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85
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1

1 Review by Mary

DSW

  • DSW

“Horrible delivery service”
11/17/21
Verified purchase

I ordered 5 pair of shoes. Not only are they still pending, but the online help center disconnected me twice. The phone rep in India tried to blame FedEx, however. I have an account with FedEx and can see that the shoes have not been provided to them. This is the 2nd time in 6 weeks that the deliveries have been delayed and I am a VIP with them for 40 yrs. They have really gone downhill in their customer service and shipping.

Service
Shipping
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