While each person at customer service has been polite, I am afraid I have to leave a negative review.
WORST WORST WORST. My car was left for me to pick up with candy wrappers, ground chocolate in the carpet, spilled dark beverage on the seat, a half a case of water bottles, a section of the front bumper missing, not washed on the outside or inside vacuumed. I have made several attempts to resolve this since 11-4-15... as of today, 12-11-15 not heard back from claims.