I've had several issues always resolved and have been blocked but they have always fixed my issue. I think some of these reviews saying they haven't resolved was due to them not trying hard enough. Close the ticket and try again. I've even had them correct orders that never were received. This is my favorite company I am platinum level
Here is my referral code which if you need help I'll also be glad to answer questions this company has always fixed the issue for me.
https://www.points2shop.com?ref=marymc94
Hello Mary,
Thank-you very much for your review, it's great to hear we're your favourite company. Thank-you for offering to help new members and for being a part of the Points2shop community!
Kind Regards,