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Mary C.

Contributor Level

Total Points
84

1 Review by Mary

  • GlassesShop

5/26/20

I ordered two pairs of sunglasses which were delivered to the wrong address weeks after I bought them. After being hung up on 3 times I finally spoke to someone who was very nice and assured me that they would take care of the problem. I then received an email stating it was my problem and suggested that I simply go to the address they were delivered and pick up the package. The address was in a different state! Horrible customer service - do not purchase anything from this site

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Glasses S. – GlassesShop Rep

Dear Mary,
We are sorry that we have failed to let you have a pleasant shopping experience.
Due to the wrong address in your order at first time, we need time to re-send the package and it has been delivered to you today.
Sorry for all the inconvenience again.

Mary Has Earned 4 Votes

Mary C.'s review of GlassesShop earned 4 Very Helpful votes

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