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I have had to be on the phone with Novant multiple times. I get put on hold and cut off after waiting long periods of times. Once you get a worker, they are nice. I think the phone system is rigged to get you frustrated and then give up, at least this is what it feels like. It is just weird that it happend repeatedly no matter what the call was for. Finally, when I need customer service about bill information I just say I want to pay a bill. Amazingly, I don't get cut off!
Mary B.'s review of Novant Health earned 15 Very Helpful votes
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We went to Novant in hopes of receiving help. However, my daughter left crying because her...
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