Mary B.’s Reviews of FreeShipping & more

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FreeShipping

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“Stupid consumer; Smart scam”

7/2/16

I was reviewing my bank account and saw a $12.97 charge regularly for the last 6 months for something called FreeShipping. Since I had no clue what it was, or why I was paying it (shame on me!), I called. I have NO recollection of signing up for this service and immediately canceled. I'm checking next month to make sure it's canceled, but thankfully that wasn't a problem. I guess I deserve to pay for something if I'm not actively/regularly checking my account. Dummy me; smart scam.

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Thank you

FreeShipping C. – FreeShipping Rep Over a year old

Hi Mary,

We’re so sorry to hear about your negative experience and I apologize for the time that has passed since you initially reached out.

I’d love to help explain how our site works and how you may have signed up with us. We are a subscription-based online shopping site that offers members 10% cash back, free shipping and free returns via rebate, price protection, exclusive coupons and more savings benefits at over 1,000 online retailers. We offer new users the opportunity to start a free trial and claim their introductory bonus during this time period. At sign up, directly above where users enter their credit card information, the offer details state that if you do not cancel your membership within your trial period, you will automatically become one of our members. Our members pay a monthly fee of $12.97 to access all of our savings benefits.

If there is anything else I can help you with or any other questions I can answer at this time, please feel free to reach out to me at customerservice@freeshipping.com. I’d be happy to help you however I can. Thank you very much.

Sincerely,

The FreeShipping.com Team