Its disgraceful and a very disappointing service. They sent an email to say my gift would be delivered on the 15 th of February. It is now the 19th and still no delivery. No apologies, nothing. How do these companies stay in business? I will never ever use them again
I was sent a bear that was to arrive on Valentines day. It never arrived. 2 days later it never arrived. I am still waiting. They sent an email to say it would now be delivered on the 16th. I stayed home all day waiting. Nothing arrived! What kind of business is this?