I paid $40.00 for fast shipping, after 3 days they posted a note in file that they could not provide the service they had advertised. They said they would add product (which I did not want) to my order to compensate for the additional shipping charges. I tried to contact than several times but they never answer my emails and phone calls (the phone number displayed in the website is from England). It has now been 5 weeks since they said they they shipped my order and I have received nothing. Like everybody said I have sent multiple emails to them through their website and have not had any response what-so-ever. They ignore me. I dond't think anyone should buy from this website!