MaryAnn Z.

DO NOT EVER USE ***CALIFORNIA PET PHARMACY***!
They claimed I would have my Revolution in 3 to 7 days and now after 9 days they are giving me the run around and cannot even tell me when my meds will arrive for the boys.
This is terribly sad as my boys are scratching like crazy because they need their Revolution.
I want to cry as now they have my money for the meds and I cannot get any answers as to when it will arrive.
Miss Jessica Smith of customer service offered me a $3 credit for my trouble...$3! I mean seriously?! My order was $113!
I told her I would be spreading the word on how horrible their company is and how their customer service and their practice was misleading and just plain wrong. THEY TOLD ME THEY SCREWED UP and then later tried to make something up saying the med was on backorder.
They waited two extra days to process the order which was NOT according to what they say they do.
Once the rx is approved (which it was on the 6th and my money taken as well...) then it has to go through some process she couldn't even explain to me for 24 to 72 hours... then they send it USPS 3 to 7 days... I should have had it by now and I do not.
I explained I would be calling the Better Business Bureau on them and would be spreading the word on their sad and unprofessional approach to business.
PLEASE SHARE, DO NOT USE CALIFORNIA PET PHARMACY!