maryann m.

If your expecting something soon, good luck. Called customer serv. And they were no help. Placed order yesterday showed it will arrive 7-10 days. Confirmation email showed a BACK ORDER of November 26. If I would of known that then I wouldn't of order. CS said it shows it on my end which I went through the whole process again and not once did it state NOT AVAILABLE or BACK ORDER, took a screen shot of everything. CS stated they can not refund/cancel order since it's been place and submitted. I asked her if it's not charged until shipped why can't it be cancelled. Again she stated it's being processed at the warehouse, if there's not item what exactly are they processing. Never again! Have to wait until December to refund an item I no longer need. OMG, so disappointing.