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2 Reviews by Mary-Ann

4/23/20

I purchased a flight with a cancelation insurance policy. I had to cancel my flight but was unable to contact them since they have no phone number. I sent multiple emails to them and the insurance company, most got no reply, it took two weeks to reply. In the meantime I had contacted the airline to cancel my flight. They then replied saying that since I called the airline I must see with them if I can exchange my ticket, that edestinos is no longer responsable for my reservation. I strongly advise against doing business with them,
Reference BPDYUR

HORRIBLE EXPERIENCE!

237 Views
4/22/20

I purchased a flight with a cancelation insurance policy. I had to cancel my flight but was unable to contact them since they have no phone number. I sent multiple emails to them and the insurance company, most got no reply, it took two weeks to reply. In the meantime I had contacted the airline to cancel my flight. They then replied saying that since I called the airline I must see with them if I can exchange my ticket, that edestinos is no longer responsable for my reservation. I strongly advise against doing business with them,
Reference BPDYUR

HORRIBLE EXPERIENCE!

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