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Terrible service. Ordered $62. Worth of merchandise on April 6, delivery time 2-3 weeks. After 3 received shipping notification and tracking no. Which was invalid. Online chat revealed that the rep could not locate the order. After further contact on April 30 zreceived an email that delivery would be around June 2. I no longer need the order and am in the process of getting my money back.
Maryann B.'s review of Rosegal earned 7 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Maryann,
Thank you for your feedback.
We are sorry things have taken longer than expected.
According to the shipping website the package has been delivered.
Our team has reviewed your case and sent you a message in the ticket.
Could you please kindly reply us?
We are looking forward to hearing from you.
Best regards
ROSEGAL Customer Service