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maryam4

Marya M.

1
Level 1 Contributor

Contributor Level

Total Points
387

4 Reviews by Marya

335 Views
9/12/21
Verified site experience
4/24/20

Connecting language learners and teachers from around the world is a great idea. The company is shady though and has questionable business practices. I had a teacher not show up for a lesson but I was still charged. Also, if you have unused credits, they keep the money after a period of inactivity. I don't think that's legal. It's like buying a gift card, those never expire, why should my iTalki credits expire? You have to purchase them in blocks of $10, $20, etc. but the lessons cost off amounts so they always make a little more. All very shady.

daisyw42
Service i. – italki Rep

Dear Marya,

I am sorry to hear that you've had a bad experience with one teacher. If the teacher didn't show up, you have the option to reschedule with the teacher or get a refund. In case an agreement can't be made, you can count on us to handle the dispute. All the lesson prices are set by individual teachers on their own and italki doesn't set any price. The italki credit do expire if you haven't login to your account in the past 12 months however you can contact us to reactivate it.

If you would like to discuss this further, feel free to contact us at servicemanager@italki.com

Best Regards,
Samuel

2/4/20

They work with many major hotels to offer a student discount so people take the time and frustration to submit paperwork. I submitted my social security #, student records, official emails from the school, screenshots of my current classes showing my full name and address, etc. This took 4 FOUR hours and did not work, they did not accept it. Super frustrating and no real person to connect with. I HATE this company!

2/2/20

I applied for a job through their site. I was offered the job, after two interviews and lots of paperwork. On my first day of training the company rep kept asking for my bank account number to pay me and I realized it was a scam! A very well constructed one. Angel list did not respond to my numerous requests that they take the ad down and alert others who may have applied. I don't trust them.

Marya Has Earned 67 Votes

Marya M.'s review of ID.me earned 54 Very Helpful votes

Marya M.'s review of italki earned a Very Helpful vote

Marya M.'s review of AngelList earned 12 Very Helpful votes

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