maryam4

Dawn F.

2
Level 2 Contributor

Contributor Level

Total Points
489

5 Reviews by Dawn

11/29/21

This is a good option to check out if you drive just a few hundred miles (or less) a month. Because of working from home during the pandemic, I hardly drive. I pay about half the amount now that I paid with Geico, which is good. However, the company is literally impossible to reach by phone, email, or online robot. Plus, if you do drive much at all one month, your bill will be more than it would be with a comparable service. My partner added me to his policy and I have been trying to contact them for a week to cancel. They do not respond by email or bot, as promised, so I am now paying for two policies have spent a few hours on hold, etc. trying to reach anyone.

Tip for consumers:
If you need to make any changes to your policy, give yourself a week of lead time to reach them. And CALL, they do not respond via email or bot chat.

Products used:
Car Insurance

Service
Value
Quality
21.5K Views
9/12/21
Verified purchase
4/24/20

Connecting language learners and teachers from around the world is a great idea. The company is shady though and has questionable business practices. I had a teacher not show up for a lesson but I was still charged. Also, if you have unused credits, they keep the money after a period of inactivity. I don't think that's legal. It's like buying a gift card, those never expire, why should my iTalki credits expire? You have to purchase them in blocks of $10, $20, etc. but the lessons cost off amounts so they always make a little more. All very shady.

daisyw42
Service i. – italki Rep

Dear Marya,

I am sorry to hear that you've had a bad experience with one teacher. If the teacher didn't show up, you have the option to reschedule with the teacher or get a refund. In case an agreement can't be made, you can count on us to handle the dispute. All the lesson prices are set by individual teachers on their own and italki doesn't set any price. The italki credit do expire if you haven't login to your account in the past 12 months however you can contact us to reactivate it.

If you would like to discuss this further, feel free to contact us at servicemanager@italki.com

Best Regards,
Samuel

2/4/20

They work with many major hotels to offer a student discount so people take the time and frustration to submit paperwork. I submitted my social security #, student records, official emails from the school, screenshots of my current classes showing my full name and address, etc. This took 4 FOUR hours and did not work, they did not accept it. Super frustrating and no real person to connect with. I HATE this company!

willd85
Adam V. – ID.me Rep

Hello,

We are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon!

IDme Social Response Team

2/2/20

I applied for a job through their site. I was offered the job, after two interviews and lots of paperwork. On my first day of training the company rep kept asking for my bank account number to pay me and I realized it was a scam! A very well constructed one. Angel list did not respond to my numerous requests that they take the ad down and alert others who may have applied. I don't trust them.

Dawn Has Earned 89 Votes

Dawn F.'s review of italki earned a Very Helpful vote

Dawn F.'s review of MetroMile earned 5 Very Helpful votes

Dawn F.'s review of AngelList earned 20 Very Helpful votes

Dawn F.'s review of ID.me earned 63 Very Helpful votes

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