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They have almost 2000 complaints with the BBBSCAM SCAM SCAM. CHOSE 2 PASSENGERS BOOKED THE FIRST DIDN'T ALLOW A SECOND. CALLED THEM AND SPOKE TO A CRAZY INDIAN LADY WHO TOLD ME I'D HAVE TO PAY $25 TO CANCEL IN ORDER TO ADD ANOTHER PASSENGER. THOUGHT MAYBE SHE DIDN'T UNDERSTAND. THEY DOUBLED THE PRICE OF THE FLIGHT I HAD JUST BOOKED AND WANTED A CANCELLATION FEE. WHY DO I HAVE TO CANCEL TO BOOK ANOTHER ESPECIALLY WHEN I ALREADY ASKED FOR 2. ASKED FOR A SUPERVISOR LITERALLY 17 TIMES. FINALLY SHE SAYS OK. 20 MINS LAYER SAYS CAN'T GET ONE AND HANGS UP ON ME SCAM SCAM SCAM
Mary A.'s review of Justfly.com earned 3 Very Helpful votes
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I will never use Justfly again, this is the worst airline ever. No customer service at all. I...
Justfly show you one price when you want you select to buy then they rise the price I foun the...
Hi Mary,
Thank you for your review however we seem to be a little confused. Information you have given here does not reflect any of your bookings that we were able to locate. Can you please send us an email at social@justfly.com along with his review and the correct 9 digit reference number so we can look this over?
Kind wishes,
JustFly Team