I had ordered a 34 Williams throwbacks jersey. They sent me a Polamalu 43 jersey... black. We emailed back and forth... their responses... "can't you keep it? Can you keep it and sell it?" I replied that I wanted what I ordered, and they said they don't have the item. Then I asked for a different color. No on that as well. They do that want to send me the product I paid for, they don't want to refund me, and they don't want to pay for the shipping for me to return the wrong jersey. They are terrible.