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MARVIN K.

Contributor Level

Total Points
81

1 Review by MARVIN

  • Home Depot

1/16/19

IN TULSA OKLAHOMA. BOUGHT A WATER HEATER WITH EXTENDED WARRANTY TWO YEARS AGO. UNIT STOPPED WORKING. COME TO FIND OUT THEY DO NOT HAVE A REPAIR SERVICE IN TULSA... IN A CITY OF 400,000+ PEOPLE. AFTER NUMEROUS PHONE CALLS AND PERSONAL VISIT TO THE DOWNTOWN STORE MANAGER. ALL THEY ARE WILLING TO GIVE IS A GIFT CERTIFICATE OF THE ORIGINAL PRICE... NO TAX... NO DELIVERY... NO INSTALLATION. THIS IS SUCH POOR CUSTOMER SERVICE. WE WILL NOT SHOP HOME DEPOT AGAIN.

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