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Marty C.

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1 Review by Marty

BuyARadiator

  • BuyARadiator

“Poor product / high shipping fees in return process when under warranty”
5/12/20

Ordered initial radiator - Nov 2018, it was leaking bad enough to contact and request warranty replacement in Aug 2019. Had to pay $18.00 fee for shipping or new radiator, had to pay Fedex/UPS for return shipment, which of course I can't get for $18.00. The cost to return PLUS the $18.00 fee was almost as much as the radiator.
May 2020, replacement radiator is leaking. Requested RMA on second unit. I was told, sorry, your original warranty is up.
2 radiators - 9 months each. Not good.

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