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Martin S.

  • 2 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Shopping, Computers & Technology

Member since August 2015

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    314

Review Distribution

2 Reviews by Martin

12/9/15
Had to wait far too long for order to arrive and wen it did it was is was packed so tightly that the coat was badly creased the button holes were too small for the actual buttons and the garment the wrong size and far too small. Over 3 months later I have just got a refund enforced by the credit card company because they refused to make a refund unless I first withdrew my complaint to the Credit Card company.

Will never buy anything from them again.
customerservicer1
CustomerService R. – DressLily Rep
Dear Martin S.
We sincerely apologize for this inconvenience.
We will do our best to help you. Please send us a private message with your order number or the email address you used to order. The order number you have offered here is not right. We will then offer a solution as soon as possible.
Thank you.

Best Regards
Dresslily Customer Service
8/24/15
My experience The order never arrived and this lot pick and choose which emails they answer even if you do get an acknowledgement from their automated email answering system.

Called them to listen to someone tell me he has no access to their own records - unbelievable!

Have asked and and asked for a refund all to no avail so now forced to get the Crefdit Card company involved for a refund.

What a terrible lot to buy from and if you are thinking of so doing my advice is to first lie down until you feel better

Martin Has Earned 4 Votes

Martin S.'s review of CablesUK earned a Well Said vote

Martin S.'s review of DressLily earned 3 Very Helpful votes

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