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I need a refrigerator filter. I had heard an ad on radio and went to the website. I could find the filter so i called. I waited 4 hours for a return call. I left the house finally and sometime after they left a recording on my machine. Instead of saying that they were sorry for making me wait so long, they merely said call us back at the telephone number that I originally dialed. I emailed them a complaint. I still have not received a response to it. Just very lousy service.
Martin S.'s review of Filters Fast earned 3 Very Helpful votes
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No explanation as to why I don't have the ice maker. Please inform someone I want to know when it...
To management at Filters Fast; I was a customer of Filters Fast for years, but ever since you...
Hello Martin,
I am very sorry that you were unable to get to a Customer Experience Agent quickly. We have an entire team of Agents who answer every phone call and email as quickly as possible. If you would like, you may email me directly at Lindsey@filtersfast.com and I will be happy to help you place an order for the filter you need and help you find it if needed.
Thank you,