Martin R.

We have had ongoing problems with Vistaprint's website with technical problems that been ongoing since 2018. We rely on the bookings page that we have on their website. There have been a number of problems from bookings not been sent to our email address, this seems to be ongoing. Today we can't receive any booking as their website won't even let you make one. When you call Vistaprint the standard answer seems to be it will be resolved in 24 to 48 hours. This is not good enough. Over the past 3 years, we have been using their website I estimate we have lost Approx $60.000 and have had lots of stress. If I was to use a website for bookings it would not be Vistaprint. I find them the most useless company that I have ever dealt with.

Also on and around 22/Feb 2020 ordered some printing and paid with my visa card. When I checked why my order had not arrived I saw that it was still in checkout even though I had paid and that it said so (There were funds available on my card). When I called the same old story its never there fault, I re-ordered my printing it will now be late for an event that is been held where I live. I asked if I could have a jpeg of the design so that I was able to print some temp black and white copies to cover me I was told no.