Martin O.

After a few years of troublefree shopping and delivery, Instacart cancelled my $400+ order because their driver could not find my (unchanged) address. This resulted in a store charge to my bank account that is taking 9 to 12 days to reverse, despite initial promises that the undelivered order would not be charged. When contacted about the very bad P. R. that one incompetent driver had created for them, Instacart only offered to put a note on my address to prevent the same driver from being assigned to me again. This means there is a good chance other customers will be angered by the same incompetence in the future.

A responsible company with real concern for customer satisfaction would (1) guarantee no orders are charged until successful delivery is made, (2) disqualify and remove shoppers/drivers who cause serious problems for customers, and (3) have a help resource available to drivers who are having trouble with delivery. This help could be in the form of map assistance after a failed attempt, or mini-maps included with every address assignment.

I'm not surprised Instacart is ranked 44th among grocery delivery services, but I wish them well in improving their service and image.

Added 23 April 2022: Don't believe Sitejabber's overview. There's no way 10 1-star reviews and 4 5-star reviews means most customers are satisfied. And by simple arithmetic that is a 2.14 star average.

LaptopChargerFactory advertises availability of most laptop batteries at discount prices, and say they can upgrade to genuine O. E. M. Batteries for an extra fee. They also claim quick shipping to all U.S. states.
What they delivered, in my case, was two months of runaround, multiple requests for more money, not one promise kept, no product ever shipped.
When they finally decided to quit trying, they promptly refunded all my payments through PayPal, so I'm not out any money, just two months of exasperation.
I would not recommend sending any payment to these people except through PayPal or by credit card so that you have recourse if they don't perform.