Martin G.

Used this a couple of years happily, so sure it isn't scam or fraud... BUT, their service is abysimal since the warehouse move.

Since then I have:
- lost a package with irreplacable goods
- waited 3 month for a shipment (part of it arrived after half a year)
- had shipments where not all items were handed over to DHL (customs trouble and endless waiting)
- not a single package repacked. Either there is bug in their system or they just stopped repackaging. They won't even acknowledge the problem
- waited forever for any answer from their service, you have to raise every problem again and again until they can't ignore you

I loved their service and had recommended it several times, but now I can only say, don't touch them with a ten foot pole