We’re in this together! Stay safe with our COVID-19 guide

View
×

Martin F.

1 Level 1 Contributor
  • 3 Reviews
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Baby & Kids, Art & Design

Member since March 2021

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    15

Review Distribution

3 Reviews by Martin

4/5/21

I ordered an Xbox Wireless Controller for my grandsons birthday. When it arrived the controller was missing the back, and stick cushions and It was also covered it dirt. When I checked the invoice it said "Condition: Used - Like New Item will come in original packaging".
My first issue is that I ordered a NEW controller not a used item. And I certainly wouldn't have paid £48.00 for a used controller. Even if I had mistakenly ordered a used controller (Which to be fair is possible) The controller they sent was certainly not "Like New" as you can see from the photo's I have attached.
Now I have to say I am a regular customer with Amazon and I have NEVER had an issue with them in the past. I'm not sure if this controller came from a company that uses Amazon mrket place but regardless no controller should be sent out in this state.

Tip for consumers:
Amazon is an excellent company to purchase goods from but in this instance for whatever reason they supplied a substandard used controller with parts missing.
It may be that a company using Amazon market place supplied the item, I'm not sure. Please if you are going to order an X-Box wireless controller make sure you are buying a new one and if it's a present inspect it before giving it as a present.

Products used:
X-Box Wireless Controller

Service
Value
Shipping
Quality
UPS
3/24/21
Verified purchase
• Updated review

So after being promissed it would arrive on Monday 22nd March then on Thursday25th March bit tracking telling me it was still in the UK I managed to get a reply from UPS.
They said "Please be guided that Border Force or HMRC has the right to hold any items/goods in the UK if duty has not been properly paid, if the items are restricted or banned in the UK or if customs laws or regulations have been broken. Goods and vehicles can be seized under section 139 of the Customs and Excise Management Act 1979. They are working entirely under the goverment, therefore, issuing the clearance is beyond our control."
It's a document! Two freakin pieces of paper! NowI have no date for when it will be delivered and have to wait for an update.

Tip for consumers:
For the love of god DO NOT USE UPS! Carrier pigeon, husky whatever.....

Products used:
UPS

Service
Value
Shipping
Slow & Expensive & still waiting for Deliery 1 Week Later
3/22/21
Verified purchase
• Previous review

I urgently required some documents sent from the UK to Antigua W. I. So I paid UPS the outrageous sum of £52.19 UPS to deliver one small envelope. On Monday 15th March UPS picked up the envelope, today is Monday 22nd March and the envelope hasn't even left the UK. It has taken 1 week to travel from Gloucester to Tamworth a total distance of 76 miles on the motorway. I could have cycled that distance in half the time! I was happy to pay the extortianate fee when the assured me it would arrive in 4 days. One week later and it has moved 76 miles! If I could give UPS a negative rating I would.

Service
Value
Shipping
3/23/21
Verified purchase

I was searching for a replacement pump for our pool and decided on the Hayward W3SP3206VSP TriStar VS Variable-Speed Pool Pump. My decision was based partly on passed experience of Hayward pumps and the excellent reviews it got on Amazon.
I placed the order on Thursday 11th March and it was delivered on Monday 15th March and shipping was free which given the weight of the pump was a bonus.
Pump fitted without problems and runs really silently with plenty of options for setting speeds etc. Looking forward to lower power bills with this new pump. The whole buying experience was a good one.

Tip for consumers:
The pump runs at 220 Volts and the pump includes a union connection kit which fits to either 2" or 2-1/2" PVC. This can be adapted to 1-1/2" PVC

Products used:
Hayward W3SP3206VSP TriStar VS Variable-Speed Pool Pump, 2.7 HP

Service
Value
Shipping
Quality

Martin hasn’t received any votes.

Martin hasn’t received any thanks yous.

Martin doesn’t have any fans yet.

Martin isn’t following anybody yet.

Similar Reviewers on Sitejabber

loanu1
2/28/21

Don't value your custom for over 15 years! Send out rude/inflammatory emails asking why your...

jackg463
2/2/21

They dumped a delivery on my doorstep at 7.20 this morning, as soon as I saw the product i new it...