So after being promissed it would arrive on Monday 22nd March then on Thursday25th March bit tracking telling me it was still in the UK I managed to get a reply from UPS.
They said "Please be guided that Border Force or HMRC has the right to hold any items/goods in the UK if duty has not been properly paid, if the items are restricted or banned in the UK or if customs laws or regulations have been broken. Goods and vehicles can be seized under section 139 of the Customs and Excise Management Act 1979. They are working entirely under the goverment, therefore, issuing the clearance is beyond our control."
It's a document! Two freakin pieces of paper! NowI have no date for when it will be delivered and have to wait for an update.