martin c.

To take your money yes, easy, but I haven't seen any results yet!

This is just a small sample fo the frustration I have been experiencing with dealing with Camera and Parts over the last EIGHT MONTHS... yes, and I have LOST MY CAMERA as now noone is responding to me. I wrote in this Review site a few months ago...
Here are some of the (currently forty) e mails and responses I've had.

Hi Stephen,

No, nothing has arrived - eight months, no camera, no news. VERY disappointed with Camera and (no) Parts...

Martin

On lun, 31 jul 2017 at 15:09, Ryan E <*******@camerasandparts.com> wrote:
Have you not confirmed if it was received there? Let me know, thanks!

Stephen

On Jul 31,2017, at 12:35 PM, Martin Cannon <*******@gmail.com> wrote:

Hi Stephen,
Yes, the address for shipping I have you was a PO box in Miami, Fl. Please let me know any more information.
Thanks,
Martin

On lun, 31 jul 2017 at 16:22, Ryan E <*******@camerasandparts.com> wrote:
Hi Martin,

I checked on this and I'm being informed that it already shipped. Was this going to shipping center of some sort or a business? Please let me know so I can work on getting this figured out, thanks!

Stephen

On Jul 27,2017, at 3:01 PM, Martin Cannon <*******@gmail.com> wrote:

Sounds good, thank you.

Martin

On jue, 27 jul 2017 at 15:58, Ryan E <*******@camerasandparts.com> wrote:
Hi Martin. I'll check with Lakewood to see what's going on. Typically will get a response within two business days. If not tomorrow, will know on Monday. I'll send over a message on the order, thanks!

On Jul 27,2017, at 5:09 AM, Martin Cannon <*******@gmail.com> wrote:

Dear Ryan,

It's now two months later and still no news from you regarding my last response. I have no camera from you either. Where is it and what has happened to it please?
As you may have gathered, I have now to adjust to having no camera; summer holidays and nothing to indicate that Camera and Parts are dealing with my problem - or returning the camera.
Please advise,

Martin

On 23 May 2017 at 14:54, Martin Cannon <*******@gmail.com> wrote:
OK Ryan,

I am still bewildered as to why you weren't able to fix the camera - apart form the inordinate time span without hearing anything - and then only, as it seems, bad news. The issue is basically identical to the problem I asked you to fix back in 2013 - which you managed without a problem. So what was missing this time? A lens which won't retract and you can't fix it? Really?

M

On 22 May 2017 at 21:15, Martin Cannon <*******@gmail.com> wrote:
Hi Stephen,

And then... will you be sending the camera back? Is that it? Not fixed - unable to do it?
Don't feel some kind of obligation to repair and send it for free?
Can you please reply?
Thanks

Martin

On 22 May 2017 at 17:18, Ryan E <*******@camerasandparts.com> wrote:
Hi Martin. If you've got a camera here that long and parts are not in, at this point there's no other option then to cancel the order. I will send a message over, thanks!

On May 19,2017, at 5:06 AM, Martin Cannon <*******@gmail.com> wrote:

Come on Ryan, you must have been worrying that something had happenend to me - I hadnlt hassled you for a few days!
I'm still here, still waiting for my camera and a response from you. I'mleaving the coutry for two months soon - unbeliavably, I still have no camera, no indication as to when it mioght happen, no satisfactory reply= NOTHING and certainly NO SERVICE...

Man-up and do the Right Thing please

Martin
Still waiting for my camera - and information please?

Martin

---------- Forwarded message ----------
From: Martin Cannon <*******@gmail.com>
Date: 6 May 2017 at 11:56
Subject: Re: order yhst**************112 from CamerasAndParts.com
To: Ryan E <*******@camerasandparts.com>

Hullo again (x 28 or so?) Ryan,

I always appreciate it when you tell em what's going on: I'd appreciate it much more knowing I might get my camera back - and when. Seriously, what is going on? Do I have to write this off and buy a new one? It's coming up to five months...
Please...

Martin