martin b.

I showed up at 6:00 to pick up my grocery order, I had placed the day before. They were behind on bringing the orders out, at the Brananfeild Walmart location, we waited then were informed, that the people who were bringing the orders out shift was over so they went home.so about an hour later people who had no experience doing the job started trying to bring them out. So slightly over 3 hours after we arrived, they brought out order out. Walmarts position on this is that since I signed the terms of agreement, I have no recourse and should be happy with an im "sorry "and a $10.00 promo code. I have asked for a more reasonable amount of credit, and have been told sorry, but neither me nor a supervisor nor a manager will be giving me anything more than the $10 promo code as aperantly the terms of service allow them to do anything without recourse I guess. The order was over $400.00 and the order number is in the proof of purchase section.