Not the first time I used a writing service but the first time I was satisfied with the outcome. Getting to know my author over the phone and being able to discuss my paper was a big pro. So was the partial delivery that I received (i. E. I got to see half of the paper for review before I had to pay the second installment). This one actually came a couple of days later than expected but in the end my author managed to meet the final deadline. I only got to know my author's first name, but she made a good impression over the phone and obviously knew what she was talking about. The rather high costs can be seen as a con, but I didn't mind as I did waste money on cheaper essay writing services before. So overall I can really recommend acad write.